At ITC, empowering teams isn't just a goal - it's a necessity for true growth.

In an exclusive interview with Fortune India, Mr. Sanjiv Puri, Chairman and Managing Director of ITC Limited, underscores the importance of empowerment, resource availability, and an innovation-driven culture within the enterprise.

He states, "The teams responsible for delivery of business goals must be empowered. They should have the resources to deliver - not just financial resources, but also resources within the enterprise. If innovation is important, does the enterprise have a fully-equipped innovation centre? If digital is important, do the employees have access to the right tools, do they have access to specialised talent to be able to execute it."